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Hi, I'm trying to connect my new Echo Dot to Spotify. I do have a premium membership, so that isn't the issue. I created my Spotify account through Facebook, and when I try to login with Facebook on the Alexa app, it says I don't have an account. Guidance says Alexa app/ settings / music/ link new service, which leads to a Spotify button that doesn’t do anything. Manage Services has Amazon Music and Tune in added ok, but not Spotify. I’ve seen a few variations over past years on here on how to make this happen, but can’t find one that works.

Download the Alexa app, open it, and link your Spotify account with these steps:

Tap the menu in the top-left.
Tap Settings, then Music & Podcasts.
Select Spotify, then Link account to Alexa.
Enter your Spotify account details.

Set Spotify as your default service for music and podcasts so you don’t need to specify “on Spotify” at the end of your voice commands to play music:

Tap the menu in the top-left.
Tap Settings, then Music & Podcasts.
Tap Choose default music services.
Note: To set Spotify as your default podcast service, tap Choose default podcast service.
Select Spotify and tap DONE.

Note: You still need to say “on Spotify” at the end of commands to play podcasts.

Now just ask Alexa to play something! E.g. 'Alexa, play Discover Weekly'. Check out the Amazon help site for supported languages.

Supported devices

Amazon Echo, Amazon Echo Dot, Amazon Echo Spot, Amazon Echo Show, Amazon Tap, Amazon Fire TV Cube, and all Sonos players.

Need help?

For help setting up and troubleshooting, go to the Amazon help site.

Check out other articles on our support site for help with your Spotify account and payments, listening offline, or if you can’t play music.

You’re here because you can’t link your Spotify account to Alexa (Echo device). This applies to users who’re outside of the United States or where Amazon doesn’t have an official presence. Today you will learn how to link Spotify to Alexa and by the end of this guide, you will be able to ask Alexa to play your favourite music.

For the previous guide go here.

Note: To link Spotify to Alexa you must have a Spotify Premium account.

Problem

In the Alexa app, go to Menu button > Settings > Music > ‘CHOOSE DEFAULT MUSIC SERVICES’. What you will see is that the Spotify option is greyed out.

Solution

Step 1
i. Go to the Amazon website and log into your account. Scroll all the way down.
ii. Under Let Us Help You, select ‘Manage Your Content and Devices’.

Step 2
i. Click on the ‘Preferences’ tab and expand Country/Region Settings. For this example you will see that it is set to Malaysia where I’m located. We need to change it to an address in the United States.
ii. Click ‘Change’.

Step 3
i. Key in an address which is located in the United States. Don’t worry as this address won’t interfere with your delivery address nor the location that you set in the Alexa app.

ii. Once the address is updated, you will see that the country has been updated to ‘United States’.

Step 4
i. Clear all the apps from the multi-tasker on your phone. Or you can just restart your phone.
ii. Launch the Alexa app again and go to the music settings. You should now see the list like below.

Step 5
i. We need to sign in to Spotify. Tap on ‘Link account on Spotify.com’.
ii. This will bring you to the Spotify page. Log in with your Spotify username and password.

Step 6
i. After logging in successfully there will be a prompt to connect Alexa to your Spotify account. Tap on ‘Okay’.
ii. Your Spotify account has been linked successfully.

Step 7
i. Congratulations, you’re almost done!
ii. Go back to the Music settings and select Spotify as the default music service.

iii. Go to your Echo device and test it. Say something like “Alexa, play songs by John Mayer on Spotify”.

[Update 25/05/2019: Added additional steps for troubleshooting. Credit to Fernando Cardoso Silveira and dmcghan]

Still not working? Try unlinking and linking it again.

Readers have pointed out in the comments section that their linkage between Spotify and Alexa suddenly stopped working. This is even after going through the steps in this article.

To resolve this, your Spotify account needs to be unlinked and linked back again to Alexa. Follow the steps below.

Step 1
i. Go to alexa.amazon.com and log into your account.

Alexa Won't Play Spotify

Step 2
i. Click on ‘Settings’.
ii. Select ‘Music and Media’.

Alexa Spotify Connect Doesn't Work

Step 3
i. Click on Spotify.
ii. Select ‘Unlink account from Alexa’.

Cannot Find Alexa In My Spotify App Store

Step 4
i. Repeat the linking process again. This should solve the issue.